[PappyB]

[quote=Biggie;194518]I get everything your saying, but the buyer did not take insurance


I'm missing something here -- with international priority mail, which is the method that was paid for, insurance is included. The default amount for this package probably would have covered the costs involved without any need to upgrade the level, which you can also do.

But I also agree that if a new model is being offerred for $25 total, no additional shipping charge, and the broken model need not be returned. That is a fair solution to me at least, too.

Could have some fun with that broken one... glass half full approach :-)

[Biggie]

I have dealt with 10 or so dealers over the years and most are very honest. Only one time did I have an issue with and Ebay seller and he was a jerk, but I still ended up ok in the end. If you buy 15 planes on Ebay and you expect every shipment to be perfect, then your looking for too much.

As for this free insurance on Priroity, USPS does not advertise that and they sell insurance for 0 to $50.00 and then $51.00 to $100.00 , why would they offer this insurance if your already covered by some what sounds like a loophole to me, statement found if you look so hard yours eyes will pop out somewhere on the USPS site?

Biggie

Originally Posted by Rush104

Wow Biggie, sounds like you believe EVERY dealer is honest...
I'm not quite understanding what you are saying about valkyrie not buying insurance- sounds like it was included with the shipping he originally paid for. Are you saying he should have bought EXTRA insurance, on the off chance the seller sends the item via a cheaper shipping method that doesn't come with it (which sounds exactly like what this dealer did.)?
I agree with you that most dealers are not out to rip people off. Unfortunately, there are a few who are. Maybe this guy is one of them. Are you saying we should keep enabling the dishonest ones, even though they're the ones giving the legit dealers a bad name?

[PappyB]

Originally Posted by Biggie

I have dealt with 10 or so dealers over the years and most are very honest. Only one time did I have an issue with and Ebay seller and he was a jerk, but I still ended up ok in the end. If you buy 15 planes on Ebay and you expect every shipment to be perfect, then your looking for too much.

As for this free insurance on Priroity, USPS does not advertise that and they sell insurance for 0 to $50.00 and then $51.00 to $100.00 , why would they offer this insurance if your already covered by some what sounds like a loophole to me, statement found if you look so hard yours eyes will pop out somewhere on the USPS site?

Biggie

I'm mailed several packages to international buyers all via USPS PM, all included insurance at no extra charge -- the amount varied depending on the declared value of the item and where it's going I believe. (there was no clear explantion provided to me on how the $ is derived, the clerks didn't seem to know.) You can pay extra to up the amount if it does not cover your butt.

The fees you mention are all for domestic insurance charges, which are all based on the value of the item. Standard domestic PM does not include insurance, only international. I think they do this to try to offset the sticker shock at the international postage fee hikes.

Sounds like you don't do much mailing, at least international via USPS. I have no idea what your last statement is about. I'm talking from first hand experience, my last package mailed just yesterday, not some fine print on the USPS site.

And I've bought and sold dozens of models off of ebay (400+ transactions) with only a few gafss -- see my thread today in the pub for one -- but I've never run into a seller that refused to make good. In general, I'm a big fan of ebay.

I have had ONE ugly run in with buyer that took my item, left positive feedback... waited 30 days and then got paypal to give them their money back "because someone unauthorized" used their ebay and paypal account (read: their kid, the item was a videogame). I had thrown out my proof of shipment as I stoopidly understood the positive feedback they left to mean we had a happily closed deal. Paypal gave them their money and they got to keep the item, as I didn't have item number one on Paypal's seller protection list: proof of delivery. (I still dont' understand that one, as the buyer left positive feedback! But paypal goes strictly by the book.)

[Cruver Collecter]

Originally Posted by Biggie

I have dealt with 10 or so dealers over the years and most are very honest. Only one time did I have an issue with and Ebay seller and he was a jerk, but I still ended up ok in the end. If you buy 15 planes on Ebay and you expect every shipment to be perfect, then your looking for too much.

I must have better luck on eBay. This year alone I have purchase well over 30 models and kits and have not had an issue with any of them with regards to damage.

[Biggie]

Originally Posted by Cruver Collecter

I must have better luck on eBay. This year alone I have purchase well over 30 models and kits and have not had an issue with any of them with regards to damage.

So your saying that 100% of the sellers you dealt with are honest.

Biggie

[Biggie]

My company ships all day long, it is all computer , we dont go to USPS and stand in line, we use the Endicia site and it lets you buy more insurance on International Priority, turns out that is something they are selling extra ???.

Went to direct site and Hold on you are correct, there is some sort of built in insurance, can not see it from our warehouse system, must need an update or something, but you are correct, learn something new everyday. I give it to up to Pappy B on knowing his USPS shipping stuff.

That said I wonder how hard it is to collect and I am sure they wont pay more than the customs value says.

Seems that last bit of info for the $25.00 replacement would still be the best deal for this deal to me.

Biggie

Originally Posted by PappyB

I'm mailed several packages to international buyers all via USPS PM, all included insurance at no extra charge -- the amount varied depending on the declared value of the item and where it's going I believe. (there was no clear explantion provided to me on how the $ is derived, the clerks didn't seem to know.) You can pay extra to up the amount if it does not cover your butt.

The fees you mention are all for domestic insurance charges, which are all based on the value of the item. Standard domestic PM does not include insurance, only international. I think they do this to try to offset the sticker shock at the international postage fee hikes.

Sounds like you don't do much mailing, at least international via USPS. I have no idea what your last statement is about. I'm talking from first hand experience, my last package mailed just yesterday, not some fine print on the USPS site.

And I've bought and sold dozens of models off of ebay (400+ transactions) with only a few gafss -- see my thread today in the pub for one -- but I've never run into a seller that refused to make good. In general, I'm a big fan of ebay.

I have had ONE ugly run in with buyer that took my item, left positive feedback... waited 30 days and then got paypal to give them their money back "because someone unauthorized" used their ebay and paypal account (read: their kid, the item was a videogame). I had thrown out my proof of shipment as I stoopidly understood the positive feedback they left to mean we had a happily closed deal. Paypal gave them their money and they got to keep the item, as I didn't have item number one on Paypal's seller protection list: proof of delivery. (I still dont' understand that one, as the buyer left positive feedback! But paypal goes strictly by the book.)

[timbo]

Originally Posted by Biggie

Wow it seems to me that in general a lot of you guys love to blame everyone but yourself for anything that happens that does not go your way. Shipping issues happen, its a part of life in this hobby, I dont see all poeple as evil and trying to screw someone all the time like it seems a lot of you gusy do.

I bet if you go to PayPal and wait for there process which I have done one time, you will end up with less and after I think 30 days or 10 days or something like that.

Biggie

Biggie - How on earth is this the buyers fault at all. He paid for a service and did not get it. The service he paid for had insurance included, the one her recieved did not. It's no one but the sellers fault. Yes he has been offered a good deal, but that is his choice wether to take it. IMHO - why should he!! The seller has not honored his end of the deal.

Now if he had requested the cheepest shipping method with no insurance that would be a completly different matter, but the fact is he didn't, and I think the seller should do the decent thing here, and learn from his mistake for an issue that he created. Cost of doing business I'm afraid!

[Cruver Collecter]

Originally Posted by Biggie

So your saying that 100% of the sellers you dealt with are honest.

Biggie

Lets see,,, I have left positive feed back for just a little over 1300 folks and probably 70% sent of that was for folks I had made purchases from. So we are looking at right around 900 positive feedbacks I have left for folks I have made purchases from. Since I have been on eBay I have had to open disputes probably around 9 to 10 times. I have only left negative feedback three times the whole time I have been on eBay (2 were on the same seller). So to say I have delt with were honest, nope, but a vast majority were. Ten out of an approximate 900 had some problems and left negative feedback on two, not bad numbers when you do the math.

[Cruver Collecter]

Originally Posted by timbo

Biggie - How on earth is this the buyers fault at all. He paid for a service and did not get it. The service he paid for had insurance included, the one her recieved did not. It's no one but the sellers fault. Yes he has been offered a good deal, but that is his choice wether to take it. IMHO - why should he!! The seller has not honored his end of the deal.

Now if he had requested the cheepest shipping method with no insurance that would be a completly different matter, but the fact is he didn't, and I think the seller should do the decent thing here, and learn from his mistake for an issue that he created. Cost of doing business I'm afraid!

Yep, kind of hard to find fault with the buyer. If you pay for it to be mailed in a certain manor, kind of expect it to be sent that way.

[ZS-VAN]

Sticky situation indeed. I think part of the problem is the Gaincorp packaging. I received a Su32FN from the Flying Mule and it was not held securely in its own packaging causing the model to move in the box. Most things I could glue back like the missiles and fins. The small items like antennae and pitot tube unhappily not. The point is, this happenned with a well packaged parcel containing a few models. A small parcel containg one model without any cushioning would be murder for some Gaincorp models as evidenced here.