[Migmauler]

Just received via mail order Hobby Master's SNJ Guantanamo and A-10 Playtime. Overall I'm very pleased with the SNJ, although the panel lines are a bit overdone (as described in the forum). It's a keeper. My real concern is the A-10, which I have not yet removed from the box. There is a glue smudge on the side of the windscreen and it bugs me. I build models and the canopy/cockpit/pilot area is a stickler for me. It can make or break a model. So now I'm faced with the added time and expense to exchange the model or live with the flaw. BTW, I ordered the A-10 knowing I would have to straighten out the tailplane, so a mod is no big deal. Don't think I can fix the canopy though. And even if I exchange it chances are pretty good something else will be screwed up. Let me tell you, these QC problems have really curtailed my purchases of diecast. What do you guys think, grin and bear it or exchange it?

[mustangdriver]

If it was me I would return it, for another because the canopy thing would bother me.

[trex0770]

I say exchange it MigMauler. I have around twenty HM planes and none of them have had any major QC issues like yours . My number one pet-peeve is QC and HM seems to be one of the better ones at that from my personal experience (knock on wood).

Good luck!

[hworth18]

Originally Posted by mustangdriver

If it was me I would return it, for another because the canopy thing would bother me.

I agree.. Go for the exchange, you'll be much happier in the end..

[ZS-VAN]

I think you should send it back if it bothers you. At least you're close enough to the action as opposed to me, half way around the would from any source of diecast. Go for it.

[Celtic]

Send it back...another popular brand had the same type of glue problem, and it was so common that anyone willing to buy their models could just about expect it. But HM has set a higher standard, and I think you should hold them to it.

[skydriver]

Send it back, or at least try to call or email them. You might be suprised at what they will try to do to keep you as a satisfied customer.

[STARMAN 352ND]

I agree with the others...Return it back to them...Get another A-10 ..You will feel so much better.
JP

[mhackl]

Return it! The sooner the better.

Always make sure that you contact the dealer before you return an item. Some of dealers require a RMA (Return Merchandise Authorization) be issued before before the item will be accepted.

[hawkonevoodoo]

Originally Posted by Migmauler

Just received via mail order Hobby Master's SNJ Guantanamo and A-10 Playtime. Overall I'm very pleased with the SNJ, although the panel lines are a bit overdone (as described in the forum). It's a keeper. My real concern is the A-10, which I have not yet removed from the box. There is a glue smudge on the side of the windscreen and it bugs me. I build models and the canopy/cockpit/pilot area is a stickler for me. It can make or break a model. So now I'm faced with the added time and expense to exchange the model or live with the flaw. BTW, I ordered the A-10 knowing I would have to straighten out the tailplane, so a mod is no big deal. Don't think I can fix the canopy though. And even if I exchange it chances are pretty good something else will be screwed up. Let me tell you, these QC problems have really curtailed my purchases of diecast. What do you guys think, grin and bear it or exchange it?

Take a look at this
http://www.hobbymastercollector.com/...emsolving.html