| Re: Error in Ordering - Anyone ever?
I've had incorrect items sent to me in place of the one I had ordered. My package has been sent to the wrong address. I have been sent obviously broken items and seconds/returns--all purported to be new (tried to report that experience here--but was not allowed to do so).
In addition I've ordered some scratch and dent items (mostly damaged boxes only, or a minor "advertised" problem) and have had many surprises, both positive and negative. But these types of items cannot be readily compared to those which are supposed to be new and unopened.
When a seller with a regular retail business places the wrong picture with a stock number and the narrartive (if any) does not clearly tell the customer what he is really buying, that is almost always a problem that the vendor should resolve without cost to the customer. |